The role of an Eminence educator and representative is one
of many challenges and triumphs. As an
Eminence vendor, I have a much heavier responsibility than other
representatives in that I also hold the role of a business consultant and
educator. To some, I am a mentor, to others a verbal punching bag, and then, to
my most successful accounts, I am a true business partner.
Allow me to define a business partner for a moment by
narrowing down on the word, PARTNER. A partner is somebody to walks alongside
you, who works with you through the rough roads, gives you support both morally
and practically. Appreciation is reciprocated between you and a partner, as
does honest respect. Communication flows easily creating understanding,
negativity is not focused upon, and problems are conquered together. But
amongst the most important attributes that are exchanged, service to each other
is king.
A perfect example of this is my wonderful experience with a
true business partner, The Ritz-Carlton Amelia Island. Daisy and I had the
immense pleasure of assisting them with a Farm to Table event this past
weekend. Two years ago, The Ritz-Carlton had begun promoting the green and
sustainable practices used in their hotel restaurants by hosting local farmers,
beekeepers, and other representatives of sources of culinary delights to a Farm
to Table dinner. These amazing folks
would talk before an audience of hungry guests, introducing and educating them
on the available and healthy sources of sustainable, eco-friendly foods. Then an amazingly fresh and delectable dinner
was served.
Daisy and I were invited to represent Eminence, as of
course, we are the greenest company in town!! I was given the humble honor of
speaking to the press during the champagne reception, and explaining how the
Ritz-Carlton’s dedication to responsible farming and eco-culinary practices fit
so well with the Eminence partnership. It was a great success for the spa, and
Daisy and I spent the entire following day conducting skin analysis for guests
and sending them home with the appropriate (and yummy) Eminence products. Daisy
and I made it a point to try to clear their shelves, to give them a fantastic
revenue day, and to beef up the therapists commissions. We happily handed over
our weekend off before a week of travel, to serve this partner, to secure their
success, and to let them know, we would be there for them!
This is above and beyond the requirements of our already
demanding and multi-faceted career. So
why would we give up our precious personal time to go sell Stone Crop products
to hotel guests?
The answer is simple. The wonderful people from The
Ritz-Carlton Amelia Island treat us like valuable business colleagues and also
as customers. They give freely with a sense of joy and abundance. There is no
sense of entitlement, or a “what’s in it for me” attitude. Courtesy comes first, and it is interwoven
into every facet of their business. Our
response? We can’t help but give freely as well! The positive, nurturing
environment makes us want to work
harder for them. Even after a 10 hour day, we were happy to keep on trucking for
them. Their success becomes ours, and not just in a monetary sense, I
personally want their spa to do AWESOME!!!
Daisy and I would like to say thank you to all the wonderful
business partners who we are so grateful and lucky to have as clients in all of
our territories. You make this job a pleasure and we look forward to many more
years of service to you with overwhelming business success!!!
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